Terms of use
This text is a draft and will be legally reviewed before launch.
The service
Ruhora is an app that helps you see your recurring patterns, break them with small steps and build the habits you want. It is provided by Dijitalgardrop Inc.
What Ruhora is not
Ruhora is not a health service and does not replace a mental health professional. It does not name illnesses or give medication or health advice.
If you are going through a hard moment or have thoughts of harming yourself or someone else, call your local emergency number or reach out to someone you trust right away.
Birth chart, Destiny Matrix, tarot and dream readings are a symbolic mirror; they do not foretell the future and make no promises.
Neosus's replies are generated by AI and can be wrong. Make important decisions with your own judgment.
Account
You must be over 18 to sign up. You are responsible for keeping your account secure.
You can delete your account at any time.
Conduct in Bond
Write to others with respect in Bond. Harassment, hate speech, sexual content, collecting personal information and advertising are not allowed. For the first two weeks, phone numbers, links and social media handles can't be shared.
You can block and report any post or person. Accounts that break the rules can be suspended from Bond.
If you decide to meet in person, meet somewhere public the first time and let someone know.
Payments
Premium renews monthly or yearly and can be cancelled any time; cancellation takes effect at the end of the period.
Light is a digital unit used for deep readings and conversations in the app; it can't be exchanged for money.
Because digital content is provided immediately, the right of withdrawal ends when you give explicit consent at purchase. This does not affect your other statutory rights.
The "I feel bad now" and "Night" meditations and hard-moment sessions are always free.
Liability
We provide Ruhora with care but cannot guarantee it will run without interruption or error. To the extent the law allows, our liability is limited to the amount you paid us in the last 12 months.
Changes
If we change these terms, we will announce important changes in the app in advance. If you don't accept a change, you can delete your account and cancel your Premium subscription.
Governing law and disputes
These terms and your use of Ruhora are governed by the laws of the State of Delaware, United States, excluding its conflict-of-laws rules.
If you use Ruhora as a consumer, this choice does not remove or reduce the rights you have under the mandatory consumer protection rules of the country where you habitually live. Delaware law applies only where those rules leave room for it.
If you have a problem, please write to support@ruhora.com first; we will try to resolve it together.
If we can't agree and you live in the United States, disputes will be heard by the state or federal courts located in Delaware. If you live in another country as a consumer, you keep the right to go to the courts and consumer bodies where you live.
If any provision of these terms is found invalid, the remaining provisions stay in effect.